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Brown Dining Services
Brown Catering

Planning Your Event: Changes

Planning Your Event

Catering Menus

Skip to: Menu ChangesGuaranteesCancellation Policy

Menu Changes

  • Please make any and all menu changes a minimum of (5) five business days prior to your event date. If you should find it necessary to make a menu change within 5 business days you may be charged up to 100% of the menu item cancelled.
  • Specialty Items must be cancelled a minimum of (7) seven business days in advance.
  • All changes must be communicated by email.  Please copy your event coordinator & catering administrative assistant.

Guarantees

  • The guarantee of attended guests is required no later than three (3) business days prior to the event by noon, not including the day of your event.
  • We may be able to accept an increase in your guaranteed number less than three (3) business days prior to your event. Please contact your catering coordinator to discuss your options.
  • As a courtesy, for groups over 75 guests, we will prepare 5% over the guarantee.  These extra meals will only be billed if they are consumed. 
  • In the event a customer fails to provide us with a final guarantee, the initial count provided to the catering office will be considered to be the guarantee.
  • If your group exceeds what we have prepared for based upon your guarantee, additional food and beverages will only be provided if approved by the group contact.

***Business Days Monday through Friday 8am-5pm***

Cancellation Policy

  • Cancellations of events must be received 5 business days prior to the event date.  (not including the day of event) Please contact your catering coordinator for all cancellations if less than 5 business days you will be billed 100% of the estimated event charges.
  • In the event of a late cancellation due to extreme inclement weather, every attempt will be made to keep the costs billed to the customer at a minimum. 
  • However, the customer will be responsible for any and all special ordered food items, menu selections, rental equipment /linen/flowers that cannot be absorbed into the normal operation. 
  • All changes must be communicated by email.  Please copy your event coordinator & catering administrative assistant.
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