Accreditation and Quality Care
Brown Health Services is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC), the nation's leading accrediting organization of outpatient facilities.
Being accredited means that we have undergone a rigorous professional scrutiny by highly qualified AAAHC professionals and found to provide quality care. It also means that the organization:
- Was visited by experienced AAAHC health care professionals
- Was measured against nationally recognized standards of care
- Demonstrates a strong commitment to maintaining patient safety
- Is dedicated to protecting your privacy
- Meets all federal, state, and local laws as well as AAAHC Standards for the care it provides.
If you have a quality or safety concern, you are encouraged to contact the Associate Director at Health Services at 1-401-863-7872 or via e-mail at Lynn_Dupont@brown.edu.
Health Services was previously accredited by The Joint Commission from 1986 through 2010.
Health Services Mission Statement
The mission of Brown Health Services is to provide to its patient population high quality, confidential primary medical care that is continuously improving.
Health Services believes that physical and psychological health allow the student to devote more meaningful effort to the stated goals of education and self discovery. Health Services is also a place where education, self discovery and intellectual growth take place.
Emphasis is placed on:
- providing on site and campus wide primary medical care and health educational services that meet the majority of the health needs of the students.
- conducting periodic and continuous evaluation of the quality and accessibility of medical and health educational services and consumer satisfaction.
- recognizing that the goal of the University is education, Health Services provides services which acknowledge that many of the issues of college students involve developmental concerns and behaviors (e.g. sexuality, eating concerns, peer relationships, risk taking behaviors). As such, we support an active Health Education department and a schedule that allows providers to spend sufficient time with students to address these concerns in the context of their medical care.
- providing cost effective services to patients and to the University.
- providing quality medical services to Brown University employees in the form of urgent treatment and referral of on the job injuries and work related illness.
- providing medical consultation and selected services, including emergency medical services, to address the health care concerns of the entire Brown Community.providing medical consultation and selected services, including emergency medical services, to address the health care concerns of the entire Brown Community.
Visions & Values
The vision statement describes where Health Services wishes to be and where it is going in the future; how it wishes to be perceived by the customers it serves.
Health Services vision is to be:
• an integral part of the University in which healing and education work in synergy to promote community health and
• a place on campus
- to be heard
- to grow
- to heal
- and to be supported compassionately
Values are defined as what are most important to Health Services and what Health Services says it stands for.
Health Services' values are:
- Professional growth
- Respect and courtesy
- Team work
- Opportunities to comfort, heal and teach
- Creative, collaborative, cost effective and ethical problem solving
History of Andrews House
The building housing University Health Services was built in 1892. It was designed by New York architect Ogden Codman, Jr. as a private residence for Alfred M. Coates and family. (This is the Coates of thread manufacturing fame.)
During World War I, the Coates Mansion served as residence for Rhode Island Governor K. Livingston Beekman.
This fine American Renaissance, classical revival building was purchased by Brown University in 1922. From 1922 to 1938, the house served as the Faculty Club. In 1939, it was dedicated as the Health Services and has served as such to this day.
Dr. Charles Henry Hare (Class of 1898) gave a sizable bequest to the University for the house, and at his request it was named Andrews House for Elisha Benjamin Andrews, Class of 1870 and President of the University from 1889 to 1898.
This Website has been established and is maintained for the purpose of providing information to members of the Brown University community. Every attempt has been made to ensure that the information provided on this site is correct and up-to-date. However, this information is not intended to be a substitute for the services or advice of a trained medical professional. Should you have any questions or issues of a medical nature, you are urged and directed to contact your health care provider. Please do not use e-mail to contact your Brown University Health Services health care provider for individual health concerns. By policy, e-mail from Health Services may not include privileged or sensitive information, any data that is related to the care or treatment of a patient (including test results) or any information that would normally require a patient's authorization for release with and email consent form. Please call or come to Health Services regarding your confidential concerns.