The Patient Bill of Rights and Responsibilities

xThe goal of Health Services is to provide all patients with high quality health care in a manner that clearly recognizes individual needs and rights.  We also recognize that in order to effectively accomplish this goal, the patient and the health care provider must work together to develop and maintain optimum health.  As a result, the following patient rights and responsibilities were written:

As a Patient You Have The Right to:

  • Receive considerate care that is respectful of your personal beliefs, cultural and spiritual values.
  • Have things explained to you in terms that you can understand and to have any questions answered concerning your symptoms, diagnosis, prognosis, and treatment.
  • Appropriate assessment and management of your symptoms, including pain.
  • Know your:
    • diagnosis
    • prognosis
    • testing and treatment to be used
    • risks of treatment
    • costs associated with your medical care
  • Be informed of the common side effects of medications.
  • Know the contents of your medical records through interpretation by the provider.
  • Know who is interviewing and examining you.
  • Have explained to you ways that you can prevent your medical problem from recurring.
  • Choose or change your provider.
  • Refuse to be examined or treated and to be informed of the consequence of such decisions. 
  • Be assured of the confidential treatment of disclosures and records and to have the opportunity to approve    or refuse the release of such information, except when release of specific information is required by law or is necessary to safeguard you or the university community.
  • Be informed and asked whether you wish to participate in medical research when it is being conducted at Health Services.
  • Participate in the consideration of ethical issues that may arise in the provision of your care.
  • Provide feedback on the services you receive.

As a Patient You Have The Responsibility to:

  • Provide Health Services with information about your current symptoms, including pain.
  • Provide Health Services with information about past illnesses, hospitalizations and medications.
  • Ask questions if you do not understand the directions or treatment being given by a provider.
  • Keep appointments or telephone Health Services within a reasonable time frame if you need to cancel.
  • Be respectful of others and others' property while at Health Services.