Consulting Services

We facilitate the professional development of individuals and departments through a variety of services including one-on-one sessions and departmental training and retreats. Let us work with you to design and facilitate your next departmental training session or retreat.  CLPD offers services in the following areas:

Teamwork

We help teams understand their group dynamics and improve their ability to work together. Through experiential activities and a variety of assessment tools, team members build trust and open communication channels while clarifying and aligning their roles and responsibilities within the team's mission. We have facilitated mission, vision and value statement workshops along with other programs to help teams achieve peak performance.

Customer Service

Who are our customers at Brown? Everyone!- Students, parents, alumni, colleagues, vendors, campus visitors, etc. Do you want to exceed your customer's expectations? CLPD can present programs such as the FISH! Philosophy® or tailor a session for your department to achieve service excellence.

Instructional Design

Has your department been asked to develop staff training on University policies, procedures, or work processes? Have you been asked to explain your services to staff and faculty? If so, the CLPD can help you!

We provide "Train the Trainer" classes and consultation to staff members who are subject matter experts (SMEs) charged with developing employee training sessions.

Needs Assessment

Let us assist you in gathering information and feedback about a specific topic to determine if training is needed. We use a variety of data gathering techniques including on-line surveys and focus groups. We can assist you in identifying the purpose and outcomes of your needs assessment or focus group, develop and write questions and facilitate or train others to facilitate and concisely summarize findings.

For further information about any of our consulting services please contact clpd@brown.edu.