When Might You Contact Us?

• To discuss a situation off the record with someone knowledgeable about Brown and its policies so that you can decide whether to take action and, if so, what to do.
• To request information about management decisions, Brown University policies, or the rights and responsibilities of all parties.
• To explore alternatives for resolving a problem.
• To learn the process for filing a formal complaint or appeal.
• To request a reality check.
• To try to resolve a conflict in an informal way.
• To learn how to resolve a conflict on one’s own.
• To learn what other resources may be available.
• To ask for a confidential channel to surface information about a situation you are concerned about.