2.1: Navigating From Challenge to Opportunity

Unit 2, Chapter 1.

Navigating from Challenge to Opportunity

In this chapter:
Systems Thinking | Human-Centered Design 


Linda Booth Sweeney - The Time for Systems Literacy is Now! (article)
This new literacy calls for us to "connect the dots", to look at not just the parts but the interrelationships, patterns, and dynamics as well when faced with complex issues, or what Russ Ackoff use to call "wicked messes."

Managing for Impact - Rich Picture (webpage)
A rich picture helps us to understand the complexity of an entire situation. It is a way of thinking holistically. A rich picture helps us to see relationships and connections that we may otherwise miss. It is considered as 'a picture tells a thousand words', and developing a rich picture is a good group exercise as everyone can add to it and use it to explain their particular interests or perspectives.

The Donella Meadows Institute - Leverage Point: Places to Intervene in a System  (report)
A detailed and ranked list of the different means that change can be brought about in a system, from adjusting "numbers" to shifting a paradigm

Donella Meadows - Thinking in Systems: A Primer (book)
offers insight for problem-solving on scales ranging from the personal to the global. This essential primer brings systems thinking out of the realm of computers and equations and into the tangible world, showing readers how to develop the systems-thinking skills that thought leaders across the globe consider critical for 21st-century life.

Donella Meadows Institute - Systems Thinking Resources (webpage)
Quick online summary of systems thinking frameworks, methodologies, and other resources.


Grameen Foundation - Human Centered Design (video)
A brief introduction to human centered design, a participatory and community-embedded approach which links business & technological capacity to soft people-centered factors like culture, tastes, and true needs

IDEO - Human Centered Design Toolkit (guide)
A guide for NGOs and social enterprises to help international staff and volunteers understand a community's needs in new ways, find innovative solutions to meet those needs, and deliver solutions with financial sustainability in mind.

Design for America - Process Guide (guide)
A handbook on DFA's human centered design process for tackling social issues.

Tim Brown - Change by Design (book)
This book introduces the idea of design thinking‚ the collaborative process by which the designer's sensibilities and methods are employed to match people′s needs not only with what is technically feasible and a viable business strategy. In short‚ design thinking converts need into demand. It′s a human−centered approach to problem solving that helps people and organizations become more innovative and more creative. 

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