Windows Support

PSTC faculty, staff, and students can get help with Windows-based computer issues by contacting either Timothy Poli or Paul Koussa.

For non-urgent requests, please email help@pstc.brown.edu. Your message will automatically be forwarded to both Paul and Timothy, and answered in a timely fashion.

For urgent requests, you may contact Timothy Poli or Paul Koussa directly.

Linux/UNIX Support

For questions regarding the PSTC Linux/UNIX servers, contact Paul Koussa. Linux/UNIX can be a difficult environment in which to operate, especially for beginners. The many features that make UNIX powerful also add to the complexity of it. The best way to learn how to use UNIX is through experience, but to help make your learning process easier, here are two helpful resources:

UNIXHelp for Users
This documentation was developed at the University of Edinburgh to help UNIX users. It is very comprehensive and has a good information for both beginners and experienced users alike. For reference, review UNIXHelp for Users.

Computing Staff

The PSTC network and desktop computers are maintained and supported by the PSTC computing staff:
Paul Koussa
Director of Computing

(401) 863-32711
111 Mencoff Hall
Hours: Monday-Friday 8:00am-4:30pm

Timothy Poli
Systems Administrator
(401) 863-36188
109 Mencoff Hall
Hours: Monday-Friday 9:00am-2:00pm

Henry Robinson
UNIX Support (part-time)

(401) 863-36188