UPDATE: 8:51am uhallapps.brown.edu is now available
Currently there is an issue with uhallapps.brown.edu. We are working to resolve the issue and will notify you as soon as it is up.
A phishing email from the "System Administrator Team" has hit the Brown campus asking the receiver to click on a link to remove two emails on pending status. This is bogus and is orginating from a compromised Brown account. DO NOT CLICK on the link. Instead, before deleting it, open the original copy of the email you received and then click on the down arrow, to the right of the REPLY button, and select “Report phishing.” This will send that message immediately to the GMail Team for analysis and filtering. Read more about how to spot a phish.
Several reports on campus of the same phishing email seen earlier this summer with the subject line: Your Mailbox has exceeded Its storage limit. See the earlier post for details.
Resolved: We are aware of a problem with Online Movies (VFNow / Haivision) and are working to identify and resolve the issue. Functionality that may be impacted by this problem includes: viewing streaming movies online for classes using OCRA playlists.
UPDATE: Maintenance is now complete and all affect services are up.
UPDATE: Most maintenance has been completed. There is still some maintenance being done on Departmental File Services (a/k/a CIS Shared drives). All other affect services should be up. We will send notification when maintenance is complete.
UPDATE: Maintenance will take place 12:30-1pm
The Help Desk has been receiving inquiries regarding a legitimate email that was received yesterday from the Benefit's office. The way the message was composed and sent to users makes it appear as if it is SPAM. Also, when reading the email, there is a delay that has caused some machines reading the message to freeze. Please note that we have been in touch with the Benefits Office and are working closely with them to ensure that future messages from their office are received with out issue and also written in a manner that ensures the customer of its legitimacy. Please contact our office with any questions or concerns, we are here to help if needed.
CIS Help Desk
RESOLVED-We are experiencing an outage of the VFNow server. Full length feature movies don't play. CIS is working with the vendor to resolve the issue.
RESOLVED: 4:19pm 10/01/2013
We are aware of a problem with Google Calendar and are working to identify and resolve the issue. Multiple users are reporting Server Error messages when trying to load their calendar
UPDATE: 11:45am The VFNow Server is up and running. The issue has been resolved
We are experiencing an outage of the VFNow server. Full length feature movies don't play. CIS is working with the vendor to resolve the issue.