The Production environment upgrade to Cognos 10.2.1 will occur this weekend, starting on Saturday 8/16 at 6:00 AM. Our expectation is to have the system back up and operational by 3:00 PM on Saturday, but if problems arise, it could be down until 5:00 PM. After the upgrade, the first time you log into Cognos you'll see the new version, which will look different.
While the upgrade is taking place, you will not be able to access Cognos Production. If you have reports or jobs scheduled to run during the upgrade, they will run after the upgrade is complete. Reports and jobs scheduled to run prior to 6:00 AM on Saturday 8/16 will run successfully provided they finish executing by 6:00 AM.