Alerts

Service Outage
Dec 22, 2014 - 1:59 pm

Brown's wiki, wiki.brown.edu, will be unavailable from 6am - 8am on Tuesday, January 6th during an upgrade. 

Service Degradation
Nov 17, 2014 - 4:47 pm

Update 11/17 4:45pm: If you have already upgraded to Yosemite, we recommend installing the latest update as described here. However, if you don't have Yosemite yet, please DO NOT upgrade, wait until we're able to verify that the wireless issues are fixed with the latest update.

Apple's new operating system, Yosemite, has known issues with Brown's wifi, and currently there is no reliable fix. Please do not upgrade to Yosemite until the next update is released and CIS confirms that it is compatible with Brown wireless. We will edit this alert to indicate when that is the case, and send a Morning Mail

Service Outage
Dec 22, 2014 - 2:00 pm

Resolved. 12/21  18:45   Service has been restored.

The Brown Ready Continuity Planning application will be down starting at 5 pm on Friday, December 19.  Due to unforeseen circumstances maintenance is still ongoing.  The application is expected back up on Sunday December 21. As soon as it is available we will update this posting.

Service Outage
Dec 9, 2014 - 10:19 am

Workday is now available.

Thank you for your patience,
Computing and Information Services 

Service Outage
Dec 5, 2014 - 11:45 am

We are providing this late notification that this morning from approximately 6:15 am to 6:48 am we incurred an outage in our data center.  We apologize for any inconvenience caused by disruptions to these services. This outage may have impacted the following services:

BioMed Admission Medical Program (AMP) application
Bulkmail / Sympa
Student Advantage / Office 365
Remedy ticketing access from the web
Scholarly Technology Group server
Blogs (wordpress)
Morning Mail
Advancement SFTP server for Investments
Clockwork server
25 Live web access     
Service Outage
Dec 5, 2014 - 11:45 am

As of now, the problem with Virtual Engineering Lab has been resolved and it should be fully functional. 
If you continue to experience problems with this service, please report them to the Help Desk at (401) 863-4357.  
Thank you for your patience,Computing and Information Services

 

 

 

We are aware of a problem with Virtual Engineering Lab and are working to identify and resolve the issue.  Functionality that may be impacted by this problem includes: access to the virtual Engineering Lab for remote access to Engineering software.

If you experience problems other than the ones mentioned above, or problems with another service, please report them to the Help Desk at (401) 863-4357.  We apologize for any inconvenience this may cause.

Service Degradation
Nov 18, 2014 - 1:41 pm

 

As of now, the problem with Department File Services has been resolved and it should be fully functional.

If you continue to experience problems with this service, please report them to the Help Desk at (401) 863-4357.

Thank you for your patience,
Computing and Information Services


We are aware of a problem with Department File Services and are working to identify and resolve the issue.  Functionality that may be impacted by this problem includes: Slowness in opening and closing files.

If you experience problems other than the ones mentioned above, or problems with another service, please report them to the Help Desk at (401) 863-4357.  We apologize for any inconvenience this may cause.

Thank you for your patience,
Computing and Information Services