We've heard from a lot of students who don't realize it's possible to print to PAWPrints from their own computers. We've recorded Mac and PC videos of the setup. Remember that you need to be connected to Brown-Secure wireless or with an ethernet cable on campus in order to print. Follow along with the text instructions here.
Help us crowdsource Brown’s WiFi coverage issues! Report areas with no or low coverage by tweeting the location with the hash tag #brownwifi.
- Be as specific as possible about the location. Include the building, floor number, and room number or landmark to help us find the spot.
- We can only see public tweets – and for privacy reasons, don’t tweet the location of your dorm room. You can always email coverage issues to email@example.com.
- We won’t be able to assist you at the location - the hash tag is just for reporting areas with low or no wireless access. Immediate or unrelated issues should be reported as usual to the IT Service Center (firstname.lastname@example.org, 3-4357).
- If you’re on Twitter, follow us at @ITatBrown for tech updates.
As promised, students can now download Office for free by following these instructions. Student copies of Office can be installed on up to five computers and will remain functional until 30 days after graduation.
On Monday March 3rd the old voicemail system will be completely decommissioned. All old messages left on the system will be lostforever. If you need final access to the old system prior to March 3rd please contract the Telecommunications office at 863-2007 for instructions.
The Brown Linux User Group hosts a Linux Installfest once a semester. This Saturday, March 1st, you can join them in the CIT Motorola Room - Room 165 at 115 Waterman St - from 10AM to 3PM. They will provide install CDs, power cables, monitors, keyboards, mice, and, most importantly, pizza.
They note "If you don't have Linux installed but have always been tempted to install it, now is the time! Stop by, and we'll get you up and running. If you have Linux installed but there's some bugs or configuration errors, stop by and we'll fix your system."
For more information, see their event website at http://blug.brown.edu/installfest.
Privacy is important year-round, but January 28 - February 28 is a time specifically set aside to highlight the issue of privacy. ISG recommends three ways to get involved:
- 1/30 1-2 PM: Web event "Location, Location, Location" with privacy expert Robert Ellis Smith. brown.edu/go/privacy
- 2/11 6:30-8 PM: Free screening of award-winning documentary "Terms and Conditions May Apply", "mandatory viewing for everyone who uses the Internet." Q&A session follows. Light refreshments + door prizes. brown.edu/go/tacma
- 2/24 Noon: "Your Life Online" Brown Bag. brown.edu/go/YourLifeOnline
We want to make it easier for you to get technology help at the IT Service Center. We’ve extended our hours to 8pm on weekdays for phone, email, and walk-in service. Services Supported include technology troubleshooting, repair of Brown-owned equipment, password resets, and laptop and camera rentals.
Please note that the Service Center will be closed on Monday, 1/21 for the holiday.
Starting next week, the http://gmail.brown.edu login page will look and function like a consumer (non-Brown) Google login page. What does this mean for us? Instead of logging in with just the beginning of our Brown email address (e.g., josiah_carberry), we will have to type the whole email address (e.g., email@example.com). The login page will no longer display the words "Brown University."
Choosing “stay signed in” can be a convenient way to avoid retyping your username and password. However, if you do so, make sure your computer is password protected. If you need help setting up password protection, speak with your department’s computing representative, the IT Service Center, or the Information Security Group.
You can set up 2-step authentication on your Google account to prevent someone from accessing your account even if they have your password.
- This new login screen will be more resistant to security attacks and will allow you to more easily switch between accounts.
Compare the old and new login screens in the image below:
Due to a change in the Google login page for Brown, we've received a lot of questions about being prompted to resolve a "conflict account" after logging in. This is normal, and simply means you once accessed a Google product with your Brown email address before we started using Google at Brown.
For your privacy, Google does not automatically move any personal content into your Brown account. For that reason, you are prompted either to move content to your Brown account, or associate it with a new Gmail account or a non-Gmail personal email address. The decision you make is personal and depends on the type of content and what you intend to do with it.
For detailed information and instructions, see our page on resolving conflicting accounts.
Update: Please note that the Wednesday 2/5 clinic has been cancelled due to the weather.
Can't make it to the IT Service Center? Get tech help in the following locations. We'll be keeping this list updated as we schedule more clinics.
- Wednesday 1/22/14, 9am-5pm, atrium of the CIT Building
- Thursday 1/23/14, 9am - 5pm, atrium of the CIT Building
- Friday 1/24/2014, 11:30am - 1pm, Sharpe Refectory
- Monday 1/27/2014, 11:30am-1pm Verney-Woolley
- Tuesday 1/28/14, 3pm - 5pm, Digital Scholarship Lab, Rockefeller Library
- Wednesday 1/29/14, 3:30pm - 5pm, Stephen Robert '62 Campus Center
- Thursday 1/30/14, 3pm - 5pm, Hecker Center, Rockefeller Library
- Friday 1/31/2014, 2pm - 4pm Arnold Lounge - Keeney Quad
- Monday 2/3/2014, 2pm - 4pm, Barbour Hall - 1st Floor Lounge
- Tuesday 2/4/2014, 11:30am - 1pm, Emery Hall - Entrance near gym
- Wednesday 2/5/2014, 2pm - 4pm, Vartan Gregorian Quand - Entry to Josiah's - Cancelled due to weather