4 Dec, '13—9:42 am

Since its release last week, CIS has evaluated the use of the Apple Mavericks operating system for compatibility with Brown’s computing environment. We’ve made changes to our wireless network to enable Cloudpath functionality, and VPN works well. 

However, we are aware of printing issues and other incompatibilities; early adopters may encounter trouble with these and other services. As a result, the CIS Service Center is not yet able to fully support Mavericks. See the following link for details:

4 Dec, '13—9:42 am

On October 23rd, LinkedIn began offering Intro, their "Insights in your inbox", which allowed users to see LinkenIn (LI) profiles in their iPhone mail app. This extension of Apple's built-in iOS mail app is accomplished by routing email through a LI proxy server, where LI information is added to messages, which are then returned to the iPhone. According to Martin Kleppmann, senior software engineer at LI, "With Intro you can see at a glance the picture of the person who's emailing you, learn more about their background, and connect with them on LinkedIn." Here's a graphic that demonstrates how this works.

Intro immediately drew criticism from the IT security world, which pointed out that, in essence, Intro intercepted emails in order to inject LinkedIn information, a kind of "man-in-the-middle attack." Bishop Fox, a global security system, responded with the article "LinkedIn 'Intro'duces Insecurity", which listed ten reasons they considered it "a bad thing." These included concerns over attorney-client privilege, that LI changed the content of emails and a device's security profile, that it stores email communications, and its use could be a "gross violation of your company's security policy." They concluded their article by saying that the use of Intro at Bishop Fox would be banned on company devices until they could further investigate, and recommended that others do likewise and not introduce it into their environments.

Martin Kleppman responded to this criticism on the 24th, pointing out that Intro was an "opt-in" feature, requiring users to install it before being able to use it, and that usernames, passwords, and email contents are not permanently stored anywhere inside LinkedIn data centers, but instead, on your iPhone. (See the update on LinkedIn Intro: Doing the Impossible on iOS for a full list of Kleppman's reasons).

Since this story continues to develop and evolve, ISG recommends that LinkedIn/iOS users wait until all the facts are in so that they can make an informed decision on whether or not to use Intro.


15 Nov, '13—4:19 pm

If you are using a mid-2013 MacBook Air and have issues staying connected to Brown-Secure wireless, a software update might help. See this Apple Support article for more information and instructions. Please note that the patch cannot be installed on computers besides the MacBook Air.

15 Nov, '13—4:19 pm

On Thursday 10/31, the new version of Google Hangouts will be enabled for Brown accounts. If you were having issues connecting to a Google Hangout on an iPhone / iPad or initiating a Hangout from Google+, this update should resolve your issues. As previously, in order to access some features such as multi-person video chat, you must create a Google+ profile.

If you choose to create a Google+ profile, please remember to enter an accurate birth date when setting up your account - if you accidentally enter an age under 13, your account will be temporarily suspended. Google+ is not a core app and is not yet completely supported by Google, so while the CIS IT Service Center will make a best effort to resolve your issues, we will not able to receive assistance from Google.

8 Nov, '13—3:29 pm

Academic Technology is accepting applications for Winter Institute 2013, a 4-day program for faculty, postdoctoral fellows and graduate student instructors. Participants will explore the pedagogical underpinnings that inform the effective use of technology in teaching and learning, identify and develop technological solutions to meet their specific course goals and objectives. WI2013 will run from December 9th to 11th and 13th, 2013.

To apply, fill out the application form. The application deadline is November 3rd, 2013.

Image Credit:

30 Oct, '13—1:11 pm

Apple has just made its new operating system, Mavericks, available as a free download. If you're eager to upgrade your Mac laptop or desktop, we recommend waiting for about a week so CIS can test compatibility with Brown's services. Mavericks is not yet supported by CIS. Next week, we will send another Morning Mail listing Brown services and their compatibility with Mavericks.

22 Oct, '13—2:13 pm

Please join us as Art Salomon shares his award winning Biology course in the first of the Academic Technology Showcase series luncheons. His latest string of technology usages includes: monitoring the test taking environment, Lecture Capture, a YouTube Channel, an in class discussion channel, a facebook group, and to top it off, an amazing exam turn around time.

22 Oct, '13—2:12 pm

On October 15th, Ada Lovelace day, Brown is hosting a wiki edit-a-thon to increase the amount of information about women in science on Wikipedia. Find out more, including how to get involved, at the links below. The event is co-sponsored by Wikimedia New England, Brown's Program in Science and Technology Studies, the Pembroke Center, and the Brown Science Center.

Related Links:

11 Oct, '13—8:48 am

Brown faculty, staff, and graduate students can now install the latest version of Endnote, which no longer requires KeyAccess or a VPN connection when off-campus. Download EndNote X7 from the Software Catalog

New to EndNote? Their website has a comprehensive library of video tutorials to help you learn the software. For basic installation help, contact the IT Service Center.

3 Oct, '13—12:40 pm

A few people have noticed the RSS links on the top of our Announcements and Alerts pages and asked what RSS is and how to subscribe to it. RSS (which stands for "Really Simple Syndication") is a standard way to format dated content such as blog posts or newspaper articles. It's helpful to format these in a standard way so they can be understood by other applications such as a news reader phone app.

For example, let's say you are really interested in learning how to cook, and you find 20 fantastic food blogs and 5 newspaper recipe pages. You could bookmark all 25 of these websites and visit them every day to see if something's new, but that would be a lot of work! Instead, you could use a feed reader to display all the new content in one place. You can open a single app or website and see what's new.

If this sounds exciting, you might be wondering what feed reader to use. That's a matter of preference, and we don't recommend or support a specific product at Brown. It depends whether you want to read on a computer or a smartphone, and if there are other features you're looking for like social networking integration or slick design. Here are a few favorites:

For example, if you wanted to subscribe to our IT at Brown alerts, you would right-click (PC) or control-click (Mac) on the RSS link at the top of the Alerts page and copy the link address.

Next, you would open your preferred RSS reader and paste the link wherever you are able to add feeds. Here's what it looks like in Feedly: