BrownReady Continuity Planning is the web-based continuity planning tool used by the University to document departments' critical functions and the resources required to perform these functions.
Enterprise Application Services (EAS) provides a wide variety of services and support associated with enterprise software systems. These services include:
For management of high-volume inbound calls, this system allows for multiple users to answer one main number. Reports are generated listing call volume and operator effectiveness.
The Class Announcement List and Bulk Email service enables instructors to send one way (no-reply) email messages to their students. This service is also used by high level University offices to send official email communications to large, specified segments of the University population.