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Software Download and Purchase
CIS Software Services negotiates and manages software licenses for the most commonly used applications at Brown. The software distribution download page provides an extensive list of available software which is available to members of the Brown community at no cost.
Support and Contact Information
Virus Protection, Removal, and Clean Up
The CIS Help Desk offers assistance with the removal and clean up of infected computers after the steps in the online documentation have been attempted and do not address the problem.
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Business Application Services & Support
Enterprise Application Services (EAS) provides a wide variety of services and support associated with enterprise software systems. These services include:
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Speech Directory
Brown Telecom provides an automated “operator” for off-hours and to supplement the campus operators when necessary. Please dial 401-863-6001 and “speak” the name of the party you would like to reach. Your call will be connected to on-campus numbers only.
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Department Directory Service
Brown University Campus Department Directory provides listings of pertinent information for departments.
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Information Delivery and Reporting
Development and delivery of reports and other output from the University's administrative systems such as Banner, Coeus, Financial Records,
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Shared Mailbox
Shared mailboxes provide a means to receive email at a general (rather than personal) address. Mail is delievered to a centralized location where it can be accessed by up to ten people.
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Audio & Video Streaming and Download
Brown media distribution channels include options for streaming and download.
Streaming (files appear on your web browser): Flash and Apple streaming to computers and mobile devices is provided by Wowza for up to 400 concurrent users. Streaming content is viewed via the web and cannot be downloaded.
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Media Services Event Support
Curricular and event support for faculty, staff and students, including technology and training for over 150 classrooms and lecture halls on campus. If you have reserved a room on campus and need to project your computer screen, use a microphone, etc., you will need to fill out the request form.
Support and Contact Information
Google Group
Google Groups provide a means to receive email at a general (rather than personal) address. Email sent to the address is redirected to one or more individuals at their personal addresses, and not held in a central mailbox. Google Groups can also be used to assign permissions within Google, such as the ability to view a Google Calendar, Document, or Site.