CIS' Service & Repair group is certified to repair Brown-owned iPhones and iPads, regardless of whether the repair is covered under Apple’s warranty. Repairs are conveniently completed during an appointment at the service window, located on the first floor of the CIT building at 115 Waterman Street.
Curricular and event support for faculty, staff and students, including technology and training for over 150 classrooms and lecture halls on campus. If you have reserved a room on campus and need to project your computer screen, use a microphone, etc., you will need to fill out the request form.
Support and training for installed teaching technology in classrooms and lecture halls located on the main campus. This would include free support for academic courses and for-fee support of events.
IP based video conferencing from a designated room in the CIT. A technician may be requested to establish and monitor the conference if requested under the 'Special Requirements/Comments' section of the request form. Conferences outside of normal University business hours should also be noted under the 'Special Requirements/Comments' section.
Provide design guidance, vendor selection and management services to departments interested in upgrading or installing AV technology in their buildings.
CIS provides printer stations (both black & white and color) in the computing clusters throughout the campus. Users can use these printers to print from cluster computers as well as from their own personal computers.
Rooms with Windows and Macintosh computers and printers are located at various locations around campus. Computers are installed with specialized software and courseware.
IPTV can be accessed via a wired ethernet connection from University residence halls, allowing users to watch television programming on their personal computers.