Computing & Information Services | Brown University

Voice Mail allows callers to leave a voice mail message in the event that a phone line is busy or the recipient is not available to answer the incoming call. Voice mailbox owners can record custom greetings, forward voice mail to other users on the system, set an extended absence greeting, respond to messages by calling or voice mail messaging and set outcall notification.

Allows callers to be automatically transferred to an extension without the intervention of an operator or administrative assistant. This service provides a list of recorded selections for callers to choose from based on menu options. For example: "press 1 for Accounts and Passwords, press 2 for Computer Assistance".